Vacation rental in Refund policy

Refund Policy for Vacation Rental In

Last Updated: [01-04-2023]

At Vacation Rentals In, we strive to make your travel experience seamless. Our refund policy is designed to ensure fairness and transparency for all bookings.

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1. General Refund Eligibility

✅ Free Insurance Coverage:

• Every booking includes free refund protection. If your booked service (flights, hotels, transfers) is not provided as described, you are entitled to a full refund.
• To claim, email support@vacationrentalin.com within 14 days of the service failure, providing:
  • Booking confirmation
  • Proof of issue (e.g., cancellation notice from provider, photos/videos if applicable)

✅ Voluntary Cancellations:

• Refunds depend on the provider’s policy, displayed at checkout.
• Processing time: 5–10 business days after approval.

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2. Non-Refundable Situations

❌ Change of plans (unless covered by “free insurance” due to provider failure).
❌ No-shows without prior cancellation.
❌ Bookings marked “Non-Refundable” at checkout.

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3. How to Request a Refund

1. Email us at support@vacationrentalin.com with:
   • Subject line: Refund Request – [Booking ID]
   • Detailed reason + supporting documents
2. Call us for urgent cases:
   • +974 3315 4526 (Qatar/UAE)
   • +1 785-346-2860 (USA)

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4. Refund Methods

• Original payment: Refunded to the card/account used (processing fees may apply).
• Travel credits: Optional for future bookings (no expiry).

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5. Price Match Refunds

If you find a lower price for the same service within 24 hours of booking, we’ll refund the difference (terms apply).

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Why Trust Us?
🔹 No hidden conditions – Plain-language terms.
🔹 Fast processing – Most refunds issued within 7 days.
🔹 24/7 support – Real humans assist you.

Questions? Contact us anytime!